The Back Office is the core of your organization. If your standards have numerous hold-ups, the resulting productivity loss will multiply throughout your entire business. For example, let’s say a organization brings on a new client in minutes but requires a month to spin up a new employee or vendor. That’s a problem because both your employees' skills and your partner’s products play a crucial role in providing excellent service to the customer. Therefore, if those pieces are not operating smoothly, your client is ultimately who suffers. Your Front Office can only be as efficient as your Back Office, and both must be incorporated in a strategic digital transformation.

Mapping out a plan is the most important portion of a migration. Every migration requires a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations need to include search capabilities, security, mapping metadata, folder structure, and many other elements that will allows users to find appropriate content. It’s imperative that you take the time to understand the problems you’re having and what is needed to resolve them.